FAQ

FAQ – EASY LIFE GOODS LTD

1. What products do you offer?
We provide a curated selection of home essentials, including kitchenware, storage solutions, décor items, and more—designed to make everyday life simpler and more elegant.

2. How can I place an order?
Simply browse our website, add items to your cart, and proceed to checkout. You can pay securely using our available payment methods.

3. Do you offer shipping?
Yes!

• United Kingdom: Free shipping on all orders

• European Union: Free shipping on all orders

• International: £18 shipping for orders under £80; orders over £80 enjoy free shipping

4. How long will delivery take?

• UK: 3–6 business days

• EU: 5–10 business days

• International: 10–20 business days
  Please note that shipping times may vary due to customs or other unforeseen circumstances.

5. Can I return or exchange an item?
Absolutely. We offer 30 days free return and exchange. Items must be unused and in original condition. Refer to our Return & Refund Policy for detailed instructions.

6. What should I do if my item arrives damaged?
Contact us immediately at info@easylifegoodsltd.shop or +44 7385 835045. We will arrange a replacement or refund as quickly as possible.

7. How can I contact customer support?
Email us at info@easylifegoodsltd.shop or call +44 7385 835045. Our support team is available Monday to Friday, 9:00 AM – 5:00 PM (UK Time).

8. Do you offer gift packaging?
Currently, we do not offer gift wrapping, but all items are carefully packaged to ensure they arrive safely.

9. Is it safe to shop on your website?
Yes. Our website uses secure encryption to protect your personal and payment information.

10. Can I change my order after placing it?
Please contact us as soon as possible if you need to modify your order. We will do our best to accommodate changes before it is shipped.